Effective date: Sep 1, 2026
Aharoni Pumps Trading LLC ("Aharoni Pumps," "we," "us," or "our") operates the website aharonipumps.com and the online store connected to it. This policy explains what personal information we collect from you, how we use it, who we share it with, and the choices and rights you have. It applies to visitors, customers, and anyone who contacts us through the site.
By using our website or placing an order with us, you agree to the practices described in this policy. If you do not agree, please do not use the site or provide us with your information.
Aharoni Pumps Trading LLC is a company registered in Dubai, United Arab Emirates, trading in water pumps and related products for residential, commercial, and industrial use. Our registered address is Office No. 212, Al Ansari Building, Port Saeed Road, Al Khabaisi, Deira, Dubai, United Arab Emirates. For the purposes of the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021), Aharoni Pumps Trading LLC is the data controller responsible for your personal information collected through this site.
We collect information you give us directly and some information collected automatically when you use the site.
Information you give us:
• Name, email address, phone number, and delivery address, when you create an account, place an order, or contact us
• Billing details needed to process and confirm an order, not full card numbers, see Payment information below
• Any message, question, or request you send us through our contact form, email, or phone
• Your email address if you subscribe to our newsletter
Information collected automatically:
• Device and browser information, such as IP address, browser type, and general location, collected when you browse the site
• Cookies and similar technology used to keep the site working properly, remember your cart, and understand how visitors use the site, see Cookies below
• Order history, wishlist items, and product comparisons linked to your account
When you buy a product from our online store, your payment is processed directly by our payment gateway provider, Stripe. Card and bank details you enter at checkout go straight to Stripe and are handled under Stripe's own security standards and privacy practices. Aharoni Pumps does not receive, store, or have access to your full card number, card security code, or other sensitive payment details at any point, whether directly or indirectly. We only receive confirmation that a payment was successful, along with the order amount, so that we can process and deliver your order and manage billing.
We use the information we collect to:
• Process and deliver your orders and manage billing and invoicing
• Create and manage your account, including your wishlist and saved items
• Respond to questions, quotation requests, and support requests
• Contact you about your order, delivery updates, and after sales support
• Follow up on sales inquiries and share relevant product or service information, where you have agreed to receive this
• Send newsletter updates, if you have subscribed
• Maintain the security of our site and prevent fraud
• Meet our legal and accounting obligations in the United Arab Emirates
We do not sell your personal information to other companies.
Under the UAE Personal Data Protection Law, we rely on one or more of the following grounds to process your information:
• Performance of a contract, to process your order and deliver products to you
• Your consent, for example when you subscribe to marketing emails or our newsletter, which you can withdraw at any time
• Our legitimate business interests, such as improving our site, preventing fraud, and following up on genuine sales inquiries, balanced against your rights
• Compliance with a legal obligation, such as keeping records for tax and accounting purposes
We do not sell or rent your personal information. We may share it with:
• Stripe, to process payments, as described above
• Delivery and logistics partners, to fulfill and deliver your order
• Service providers who support our website, hosting, email, and business systems, who are only permitted to use your information to provide these services to us
• Government or regulatory authorities, where we are required to do so by UAE law
• A buyer or successor, if Aharoni Pumps is ever involved in a merger, sale, or transfer of business, in which case we will take reasonable steps to protect your information
Any party we share your information with is expected to protect it to a standard consistent with this policy and the UAE Personal Data Protection Law.
Our site uses cookies and similar tools to keep the shopping cart working, remember your preferences, and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site, such as the shopping cart and checkout, may not work properly if cookies are turned off.
We keep your personal information only for as long as needed for the purposes described in this policy, including to complete an order, respond to a request, or meet our legal, tax, and accounting obligations in the United Arab Emirates. When we no longer need your information for these purposes, we take reasonable steps to delete or anonymize it.
We use reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. This includes restricting who at Aharoni Pumps can access customer information and using service providers, such as Stripe, that maintain their own recognized security standards for handling payment data. While we work hard to protect your information, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Under the UAE Personal Data Protection Law, you have the right to:
• Ask us what personal information we hold about you and how we use it
• Ask us to correct information that is inaccurate or incomplete
• Ask us to delete your personal information, subject to any legal or legitimate business reason we may have to keep it
• Object to or ask us to restrict certain processing of your information
• Withdraw your consent at any time, for example to stop receiving marketing emails, without affecting anything we did with your information before you withdrew consent
• Request a copy of certain information in a structured, commonly used format
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and in line with the requirements of UAE law. If you are not satisfied with our response, you may also raise your concern with the UAE Data Office, the government authority responsible for data protection matters in the UAE.
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this privacy policy from time to time, for example to reflect changes in our services or in UAE law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this privacy policy or how we handle your personal information, or if you would like to exercise any of your rights, please contact us at:
Aharoni Pumps Trading LLC Office No. 212, Al Ansari Building, Port Saeed Road, Al Khabaisi, Deira, Dubai, United Arab Emirates Email: sales@aharonipumps.com